Hard Shoulder

Stay Safe on the Road with Hard Shoulder

Your all-in-one automotive solution connecting you instantly with trusted Mobile Tyre Fitters, Recovery Trucks, and Transporters - Anytime, Anywhere.

Our Blogs

Our blog shares insights, updates, and road safety tips while highlighting how our technology connects drivers to reliable mobile tyre services, vehicle recovery, and transport support when it matters most.

UK Motorways: Is Smart Really Safer?

UK Motorways: Is Smart Really Safer?

The hard shoulder on the motorway has traditionally been seen as a critical safety feature for stranded drivers (which remains without dispute). However, the UK's transition to "smart motorways" has destroyed this "safe-zone" on hundreds of miles of motorways, provoking heated discussions about whether efficiency does (and should) trump safety

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How AI and Technology Are Transforming Car Recovery in the UK

How AI and Technology Are Transforming Car Recovery in the UK

The car recovery sector is one of those industries most drivers only think about when they need it. Whether it’s a flat tyre on a dark motorway, a battery that’s given up on a cold morning, or an accident that’s left a vehicle stranded, recovery and roadside assistance teams are the unsung heroes who get us moving again.

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The Evolution of Consumer Demand in the Automotive Services Industry: Navigating the Digital Shift

The Evolution of Consumer Demand in the Automotive Services Industry: Navigating the Digital Shift

The old days of pulling into a local garage and trusting the mechanic's word are fading fast. Customers now want more than just a quick fix; they expect clear info, easy booking, and services that fit their busy lives. This change comes from easy access to online details, pushing shops to adapt or lose out.

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The Ultimate Guide: Which Tyres Are Best for Each Season and Easy Setting Optimization

The Ultimate Guide: Which Tyres Are Best for Each Season and Easy Setting Optimization

Imagine sliding on wet roads during a sudden summer shower, or struggling to grip icy patches in winter. Your tyres make all the difference in staying safe and in control. Many drivers pick one set and check it off their to-do list but that choice can hurt your handling, fuel use, and yes, even your wallet.

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Frequently Asked Questions

"All of your Queries Answered In A Single Place."

Hard Shoulder is an innovative mobile app that connects vehicle owners with the nearest mobile tyre fitters, vehicle recovery trucks or transport providers using location based servicing, making automotive services quick and hassle-free across the UK.

Anyone who needs vehicle related services, including car owners, insurance companies, car dealerships and fleets. If you own a car, or work with cars, you can use the App or Portal to book or request assistance.

Simply open the app, choose your required service and the app will use your location to connect you to the nearest service provider.

The App offers vehicle recovery, mobile tyre fitting and car dealer transport.

Our App supports cars, motorbikes, vans, buses and trucks. When you sign up with Hard Shoulder, you will input your vehicle details and when you need a service it will be matched with a service provider who can assist you. For example if you need a recovery of a Van, you will be matched with a recovery driver whose truck can hold the weight of the Van.

Yes, Hard Shoulder covers the entire UK, providing services wherever you are.

Payments are made securely through the App at the time of booking. You can choose from Apple Pay, Google Wallet, Klarna or by using your debit or credit card.

Yes, after your job is complete, you can rate your service provider to help us maintain quality and improve future experiences.

Arrival times depend on several factors such as your location and the availability of nearby professionals however the app will automatically connect you to the nearest available provider ensuring maximum time efficiency. You will also be saving time from manually having to search for a service provider on google and making several phone calls before you are matched with a provider.

Yes, all service providers will have the necessary insurance to cover both yourself and themselves should there be an issue whilst the service is being carried out. For example if your vehicle is being recovered and there is a collision during transport where your vehicle is damaged, the service providers specialised insurance will cover this.

You can cancel your request anytime up until the payment part of the process. If you have already made payment and then need to cancel for whatever reason, you will only receive a partial refund minus a call out/cancellation charge for the service provider's time. You will then be able to rebook at a later time that you need the service.

Yes, we use secure technology to protect your personal and payment information in accordance with data privacy laws. We only work with reputable providers such as STRIPE so you can rest assured your details are safe.

You can contact us on: info@hardshoulderapp.com for any support queries.

We take customer satisfaction seriously and want to ensure all service providers meet our strict criteria for customer service. If you have any complaints, please email us on: info@hardshoulderapp.com with your job card number and your complaint within 24 hours of your job request and we will endeavour to get back to you as soon as possible.